FAQ / Frequently Asked Questions
In order for wastewater to be taken away from your property, it will be connected either to a network of pipes leading to a main sewer, or to its own private drainage system, also known as off mains drainage. These properties are typically situated in more rural locations where a connection to a main sewer is not possible.
Your sewage treatment plant has to be 5 metres away from trees, fences and hedges, 10 metres away from a watercourse or stream, and 50 metres away from any lake or foreshore. Last but not least, it has to be 7 metres away from your housing and 4 metres away from a wall or a building.
South East UK: Hampshire, Berkshire, Surrey, Sussex, Kent
There are three different types of tanks:
- Septic Tanks
- Cesspits
- Sewage Treatment Plants
Septic tank:
A septic tank does not have any mechanical parts, and it doesn’t perform any ‘treatment’ of the waste. Instead, the waste enters the tank from the property, then separates into three different layers. The middle layer of separated waste water then leaves the tank, typically into a soakaway system.
A soakaway system is typically a network of slotted or perforated pipes, which allow the waste water to percolate through the sub soils without causing a pollution.
The remaining contents of the tank are then removed at regular intervals by a tank emptying company.
Cesspit:
A cesspit is literally just a holding tank for the waste from your property. Waste goes in and stays there until the tank is emptied. There is no treatment of the waste that goes in. A cesspit will need emptying on a regular basis.
Sewage Treatment Plant:
A sewage treatment plant is the most modern form of off mains drainage tank.
Powered by an electricity supply, a sewage treatment plant provides treatment of the waste. This means that the waste water that leaves the tank is cleaner than that which would come from a septic tank. For this reason, it is allowed for a sewage treatment plant to discharge straight to a ditch or watercourse. An STP will also require emptying, but not as regularly as a cesspit.
Septic Tank: approx. every 3 years.
Cesspit: between every 6 weeks to every 12 months, depending on usage.
Sewage Treatment Plant: approx. once every 12 -18 months.
The manufacturers’ guarantee gives the lifespan of 25 years
No, all will need emptying at some point.
If you’re installing a new septic tank in a domestic or commercial property, you will need planning permission from your local authority. If you’re simply replacing an old one, however, there’s no need to seek further permission.
The installation of new sewage treatment plants and associated drainage. We also specialize in all forms of groundworks.
From single house applications to multi-user commercial sites, we undertake all aspects of the installation from system design, excavations, electrical installation through to final landscaping.
We offer a tailored annual service agreement to provide scheduled service visits and call-out cover in the event of a problem.
South East UK: Hampshire, Berkshire, Surrey, Sussex, Kent (South of the M25)
We have over 30 years’ experience in the drainage industry.
We are a relatively small, family run firm, and like to think we give a very personal service to our customers. Giving genuine advice without pressure to purchase.
Yes, all our installations are carried out to the very highest standards and fully comply with Building Control and Environment Agency requirements. All installations are completed using the government’s General Binding Rules https://www.gov.uk/government/publications/small-sewage-discharges-in-england-the-general-binding-rules/general-binding-rules-for-small-sewage-discharges-ssds-with-effect-from-2-october-2023
Certainly, we have installed a number of bespoke tanks which have had to be customized due to a lack of space or access issues.
All our tanks are installed to the correct manufacturers’ recommendations, surrounded in concrete with all the drainage laid to the correct fall for the site on a bed of 10mm shingle. An on-going service contract is offered with all new installations.
Call the office on 01903 815377 (or email on enquiries@boxallward.co.uk) and speak to our office staff who will be able to take your details. We can then arrange for Andrew Boxall to visit your site and discuss your specific requirements. After his visit a quote will be produced to provide a solution to your needs.
This is part of the annual service agreement. If the client does not have a service agreement we can attend as a one-off call-out for a fee. We work 5 days a week – Mon-Fri and commit to attend an emergency within 48 hours of the initial call.
